سياسة الاسترداد

سياسة الاسترداد

  • Returns are accepted within 7 days for damaged or defective items.
  • Eligible cases include fabric damage, printing issues, stitching defects, or stains that cannot be removed.
  • Replacement orders are shipped without additional delivery charges.
  • If there is a price difference between products, the remaining balance will either be collected or refunded within 48 hours through a bank transfer or electronic wallet.
  • Refund requests without replacement are processed within 48 hours after receiving and inspecting the returned item.
  • Products may also be returned within 14 days from the shipping date, with return shipping fees covered by the customer.
  • For exchanges, customers are responsible for any new shipping fees and applicable price differences.